1rm88 Privacy Policy
At 1rm88, we take our responsibility to protect your personal information seriously. This Privacy Policy explains how we collect, process, store and protect your data as part of our commitment to security and transparency.
Protecting Your Data Is Our Priority
Every aspect of data handling at 1rm88 is designed to ensure your personal information remains secure and is managed transparently.
High-Level Data Encryption
All your personal data and financial information is protected using SSL/TLS encryption technology, ensuring communication between your device and our servers remains secure at all times.
Your Information Privacy Is Guaranteed
1rm88 will not sell, rent or share your personal information with unrelated third parties without your consent, unless required by law.
User Control Rights
You have the right to access, correct and request deletion of your personal data at any time. Requests can be submitted through our customer support team, which operates 24/7.
Responsible Data Storage
Your data is only kept for as long as needed for service purposes and legal compliance. Once that period ends, the data will be securely deleted or anonymised.
Regulatory Compliance
Data handling at 1rm88 complies with international data protection standards and our licensing requirements, giving you assurance that your data is managed according to industry best practices.
Data Breach Notification
Should any security incident involving your data occur, 1rm88 will notify affected users within a reasonable time frame in accordance with established procedures.
Introduction
This Privacy Policy is issued by 1rm88 ("we", "our platform" or "1rm88") and applies to all users who register and use our online betting platform services. By using the 1rm88 website or registering an account, you agree to the terms set out in this Privacy Policy.
We understand that your trust is the foundation of our relationship. We are therefore committed to ensuring that every piece of information you share with us is handled responsibly, transparently and securely. This Policy explains in detail the types of data we collect, the purposes for collecting it, how we protect it, and your rights as a user.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and you are encouraged to review it regularly. Continued use of our services after any changes means you accept the latest version of this Privacy Policy.
Information We Collect
In providing our services, 1rm88 collects various categories of information depending on how you interact with our platform. This data collection is necessary to ensure secure services, meet regulatory requirements, and deliver a better user experience.
Full name, date of birth, identification card number (MyKad), mobile phone number, email address and residential address at the time of account registration.
Payment method details including e-wallet information (Touch 'n Go eWallet), DuitNow account, FPX online banking information, as well as deposit and withdrawal records.
Game records, betting history, login session information, platform usage time and duration, as well as game preferences and account settings.
IP address, web browser type, operating system, device type, cookie data and analytics data collected automatically during website use.
Live chat conversation records, email messages and any communications you send to the 1rm88 customer support team.
⚠ Identity Verification: As part of the Know Your Customer (KYC) procedure required under our international licensing, you may be asked to submit a copy of a valid identity document such as your MyKad to allow us to verify your identity. This is a standard protective measure to prevent fraud and money laundering.
Purposes of Data Use
The information we collect is used exclusively for the purposes stated below. 1rm88 will not use your data for any other purpose without first obtaining your consent, unless required by law or the relevant authorities.
- Processing account registration and verifying user identity in accordance with KYC requirements
- Facilitating deposit and withdrawal transactions securely through supported payment methods
- Providing and improving betting services, online slots, live casino and sports betting
- Processing bonus claims, VIP cashback and account-related incentives
- Detecting and preventing fraud, unlawful activity and violations of Terms & Conditions
- Conducting compliance checks against international licensing and regulatory requirements
- Providing effective 24/7 customer support via live chat and email
- Sending account-related communications, policy updates and relevant promotional information
- Conducting data analysis to improve platform functionality and security
- Meeting legal obligations including anti-money laundering (AML) requirements
Data Sharing and Disclosure
1rm88 applies a strict policy regarding the sharing of user data. We do not sell your personal information to any third party for marketing or commercial purposes. However, there are certain situations where we need to share your data with selected parties:
Third-Party Service Providers
We may share necessary data with payment service providers, transaction processing platforms, game software providers, and technical infrastructure service providers. All such third parties are bound by strict confidentiality agreements and are only permitted to use the data for the specific purposes set out.
Authorities and Legal Requirements
In certain circumstances, 1rm88 may be required to disclose user information to competent authorities, law enforcement bodies or relevant regulatory bodies, where a valid request is made in accordance with applicable law.
Fraud Prevention and Security
To protect the integrity of the platform and the interests of other users, we may share information with fraud prevention networks and digital security service providers when there are signs of suspicious activity or violations of our terms of service.
🔒 Our Guarantee: In all of the above situations, 1rm88 will only disclose the minimum required information (minimum necessary) and ensure that the receiving party complies with data protection standards equivalent to or higher than our own.
Data Security Measures
Data security is a top priority at 1rm88. We continually invest in security infrastructure to ensure your information is always protected from unauthorised access, modification or disclosure.
- 256-bit SSL/TLS encryption for all communication between your browser and our servers
- Multi-layered firewall systems and protection against cyber attacks
- Strict access controls — only authorised personnel may access user data
- Regular security audits and penetration testing by third-party security experts
- Encrypted data backups stored in secure, distributed locations
- 24/7 account activity monitoring to detect any anomalies or unauthorised access attempts
- Two-factor authentication (2FA) available as an added security layer for user accounts
While we take all reasonable precautions, no digital security system can be guaranteed entirely risk-free. You are also responsible for keeping your password and account login details confidential. If you suspect your account has been compromised, please contact our customer support immediately.
Use of Cookies
The 1rm88 website uses cookies and similar tracking technologies to improve the user experience, ensure the platform functions properly, and analyse usage patterns. The following are the types of cookies we use:
- Essential Cookies: Required for basic website functions such as login, user sessions and security. Cannot be disabled.
- Performance Cookies: Collect information about how users interact with our website to help us improve our services. All data is collected anonymously.
- Functional Cookies: Store user preferences such as language, account settings and display preferences for a more comfortable experience.
- Analytics Cookies: Help us understand website traffic and overall usage patterns for ongoing improvements.
You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions on our platform.
Data Retention Period
1rm88 keeps your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by law and our licensing obligations.
Active account data is kept for as long as your account remains active with us. If you close your account or the service is terminated, we may retain certain data such as transaction records and identity verification records for a period prescribed by regulations relating to anti-money laundering and international licensing requirements.
After the required retention period ends, your data will be permanently deleted or anonymised so it can no longer be linked to your identity. This process is carried out in accordance with industry-standard procedures for secure and thorough data deletion.
Third-Party Services
The 1rm88 platform uses third-party services to enable certain functions, including game software providers, payment gateways and analytics systems. Each of these providers has their own privacy policy which may differ from ours.
We select our third-party partners carefully and ensure they comply with high data security standards. However, 1rm88 is not responsible for the privacy practices of third parties that are outside our direct control. You are encouraged to read the privacy policy of each relevant service provider.
Contents
- Introduction
- Information Collected
- Purpose of Data Use
- Sharing and Disclosure
- Security Measures
- Use of Cookies
- Data Retention Period
- Third-Party Services
- User Rights
- Children's Privacy
- Policy Amendments
- Contact Us
Privacy Enquiries
For any questions regarding your data privacy or to submit a user rights request, contact us via:
Live Chat 24/7 on the website
Your Rights as a User
1rm88 recognises and respects your rights in relation to the personal data we hold. You may submit any request regarding these rights to our customer support team.
Right of Access
You have the right to request a copy of the personal information we hold about you, including account details, transaction records and activity history.
Right of Rectification
If the information we hold is inaccurate or outdated, you have the right to request correction or an update of that data within a reasonable period.
Right of Erasure
You may request the deletion of your personal data, subject to data retention obligations required by law and our licensing requirements.
Right to Restriction of Processing
In certain circumstances, you have the right to request a restriction on the processing of your data, for example while we verify the accuracy of the data or consider your objection.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes or in cases where processing is based on our legitimate interests.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format, and the right to transfer that data to another data controller where this is technically feasible.
Children's Privacy and Age Restriction
The 1rm88 platform is for users aged 21 and above only. We do not knowingly collect or process personal information from individuals below the stipulated age limit. Should we find that information from an underage user has been collected inadvertently, we will take immediate steps to delete that information and close the account in question.
If you believe that someone underage has registered an account on our platform, please contact our customer support immediately via live chat or email so that appropriate action can be taken without delay.
Amendments to This Privacy Policy
1rm88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or developments in the data protection industry. Any amendments made will take effect immediately upon publication on this website.
For significant changes, we will endeavour to notify users via in-platform notifications or email communications. However, it is your responsibility to review this Privacy Policy page periodically to ensure you are always aware of the latest version and agree to its terms.
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last modified. If you do not agree with any changes, you should stop using our platform and may contact us to close your account.
Contact Us Regarding Privacy
If you have any questions, concerns or complaints regarding how 1rm88 handles your personal data, or if you wish to exercise any of the user rights stated in this Privacy Policy, our customer support team is ready to assist you.
Our support operates 24 hours a day, 7 days a week, in Malay and English. You may reach us via the live chat available directly on our website, or by sending an email to [email protected]. We will endeavour to respond to every privacy-related enquiry within a reasonable period.
A Betting Platform You Can Trust
1rm88 is more than just a betting platform — we are a platform that puts the security and privacy of your data first. With strong data protection, 24/7 support and a wide range of game options, start your experience with us with full confidence.